Warranty and Return

Pneumocars provides an excellent warranty for users of our services. The duration of the warranty varies by product and is stated in the product description under “Warranty”. We offer one- or two-year warranty for our services.

  • Warranty covers liability for material and technological faults arising as a result of regeneration and which occur during the warranty period.
  • Immediately after the defect is revealed, the warranty holder is obliged to deliver at own cost the repaired part to the office of the warranty provider.
  • Warranty repair does not extend the period of warranty for the repaired part/device.
  • The warranty provider does not refund the cost of disassembly and assembly of devices from the machine (vehicle), shipping costs, etc.
  • Warranty does not cover damage caused without the fault of the workshop performing repair services, such as:
    – leaks caused by sand in the seals
    – leaks caused by corrosion of surfaces around the seals
    – damage caused by malfunction of other devices and supporting elements
    – damage caused by using hydraulic devices without oil
  • The warranty only applies if:
    – the product has been used correctly
    – the product shows signs of normal use only
    – the product has not been repaired by unauthorized persons

Return of a product

You have the right to return only new products within 14 days of receipt. The products cannot have any traces of use. If you’d like to return a product please fill out our return form, or use the packing slip. Please return the product(s) in the original packaging and send the return shipment to the following address:
Pneumocars UAB
Savanoriu pr., 139A, LT-03150
Lithuania, Vilnius

Refund payments will only be made using the same payment method you used to make the initial purchase. Pneumocars is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.

Repair services for air spring (bag) is not covered by warranty if:

Rubber sleeve has punctures or cuts caused by incorrect installation
Damaged thread for connector
Broken warranty seal
Damaged casing

Repair services for shock absorber is not covered by warranty if:

Shock absorber has bent piston rod or damaged body
Damaged or broken control, bottom valve
Damaged leads
Broken warranty seal

Repair services for air suspension compressor is not covered by warranty if:

Damaged air dryer housing
Damaged thread for connector
Water or sand in air compressor
Broken warranty seal

All electrical parts are not covered by warranty.